Thursday 11 October
Welcome and Opening remarks
During this keynote session, Daniel Giblin will present how railway companies cam leverage IT to implement best business practices like :
- increase profitable business and loyalty,
- optimize operational efficiency,
- ensure regulatory compliance and security.
This will be illustrated through examples of IT implementations in railways companies.
Leveraging Open Standards for Collaborative Commerce
Since 2001, the OpenTravel Alliance has been providing interoperability solutions to the travel industry in the form of standard XML schema for the electronic exchange of business information.
First adopters include airlines, hotels, rental car companies, global distribution systems and online travel agencies. More recently cruise and tour operators have realized the value of a common messaging language to reduce implementation time, increase speed to market for new products and provide better customer service to both trading partners and travellers.
Learn how can open and standard schema benefit the rail industry as theyve benefitted other travel segments.
11:00 Coffee break
Now that the Strategic European Deployment Plan has been agreed and accepted by the Commission, the first milestone of building the common components must be met by 2009. This presentation describes the overall implementation planning for full rollout and discusses in detail how we are planning on meeting our milestones. Existing systems, new developments and best practice solutions will be explored.
Infrastructure Service Platform Building for the Future
13:00 Lunch Sponsored by ORACLE
Simplifying Connectivity between Business and Applications
This presentation will highlight how new technologies like XML database can immensely facilitate the connectivity between business and applications. This will be illustrated in two domains : Master Data Management and Transactional Data Management. We will demonstrate how these new approaches can favor user adoptions and rapidity in project roll out
Industry Reference Files Ensuring Interoperability and Data Quality
This session will outline the use and benefits of industry reference files.
It will focus on the Centralized Station Master describing how it is used by various railway applications
and the benefits that the North American railways have obtained by using it.
15:45 Coffee Break
Paperless Trade and Customs Environment - The Automated Customs Environment (ACE) for Trade and Security
- Migrating to an electronic customs manifest; one carriers case study.
- Using automation to further integrate transborder business information, and accelerate customs clearance processes.
- Managing transborder train operations in todays international environment.
- Building partnerships with carriers, customs agencies and international trade partners.
Regional Ticketing and Billing Environment SNCF Case Study
All the regional e-ticketing applications launched in the last 10 years by SNCF in collaboration with the Organising Authorities for regional transport (i.e. the 22 administrative Regions of France) have been multimodal, in order to render them compatible with urban and interurban applications.
By the end of 2007, SNCF will have launched 11 multimodal e-ticketing systems at regional level, increasing mobility for an estimated total travelling public of more than 3.3 million passengers.
The presentation will address the challenges, legal context and various stages of implementing a regional e-ticketing system following a decision by the Organising Authorities and involving various transport operators and suppliers.
There will also be a brief presentation of a number of strategic projects in the development of IT Systems at SNCF Group.
17:30 Visit Showroom
Friday 12 October
Workshop 1 - Freight Infrastructure
RAILDATA - Data exchange between the RU
- RAILDATA Performance
- Joint work Experience within the RAILDATA Alliance
- Solutions for TAF/TSI
- View on future developments
Presentation of the InteGRail data sharing Platform
The purpose of this presentation is to introduce the key qualities of the architecture defined within the InteGRail project.
InteGRail is an intelligent transport information system. Intelligent transport systems are a key enabler of the integration of different transport modes to provide door-to-door transport services. InteGRail is a key enabler of the integration of different transport domains to:
- Improve/Optimise the railway network capacity
- Improve the railway network performance
- Reduce ownership costs by using cooperative and predictive maintenance.
The architecture shall allow the sharing of information between different the different actors of a distributed information system over different countries and networks. Actors will interact through applications distributed either on Infrastructure sites or on trains. Data integration, distribution and mobility are key words that the InteGRail architecture shall conside.
10:30 Coffee Break
Electronic Management and Security of International Multimodal Freight
The project GESFIM will be presented (Gestion Electronique et Scurisation du Fret International Multimodal). It is managed by TLF, the French Freight Forwarders Association, and supported by DGE the General Directorate of Enterprises from the French Ministry of Industry within the TIC PME 2010 program aiming at disseminating the ICT technologies among the SMEs. GESFIM is covering the Transport/Logistics/Customs sector and is developing operational standardised solutions for eBusiness exchanges with a strong focus on safety / security of freight and interoperability.
The same session will provide a brief overview of the state of the art of the current developments in the international standardisation instances for eBusiness (CEFACT / United Nations, ISO and CEN
European Committee for Standardization Controls
....) being managed within the Norm@Fret program.
Workshop 2 - Passenger
CRM - SNCF Case Study
Societe Nationale des Chemins de Fer Franais (SNCF)the French stateowned railway company is one of the key players
in Europe’s vast and sophisticated land transportation network.
SNCF wanted to build on its record of customer service
Success joining the S’Miles multi-brand loyalty program,
which includes other French-based companies such as Galeries Lafayette and
Casino. Under this program, SNCF’s top customers received loyalty rewards once
they provided identifying information about themselves...
SNCF, with Siebel’s tools has succeeded...
Interavailability of IC cards in Tokyo metropolitan area
The Suica system is an automatic fare-collection system with East Japan Railways contact-less smart IC-card, and was introduced in the Tokyo area on 18th November 2001. The PASMO system has been used by other railways and buses in the Tokyo area since 18th March 2007, and is based on the Suica-type. Suica and PASMO cards can be used in both systems. The Suica-type, including system architecture and system philosophy, is being introduced on other railways, becoming the de facto IC-card standard in Japan!
10:30 Coffee Break
Future trends in Railway Ticketing
What is certain is that the percentage of paper tickets will decline increasingly in the next 5 years, driven primarily by electronic ticketing. The speed of adoption of new ticket fulfilment methods will vary from RU to RU, but ultimately there will be a complete shift – significant cost reductions and consequences for traditional ticketing methods for RUs. Jeremy Acklam explains how new fulfilment methods can be promoted, maximising opportunities and minimising costs for individual RUs in a period of rapid, inevitable, change.